Product Terms
This Product Terms Addendum applies to each Avenrow Labs product, application, tool, website, digital product, downloadable material, generated output, API, dashboard, interface, subscription, or related service that is owned or operated by Avenrow Labs, LLC and that links to, references, or incorporates this addendum (each, a "Product").
This addendum supplements the Avenrow Labs Terms of Use, Privacy Policy, Acceptable Use Policy, AI and Generated Output Terms, Refund, Cancellation, and Digital Delivery Policy, Cookie Notice, and any product-specific checkout terms, order terms, documentation, or notices.
1. PRODUCT PAGES AND CHECKOUT TERMS
Product pages, checkout pages, invoices, order forms, help pages, or in-product notices may describe features, access periods, usage limits, subscription plans, pricing, taxes, renewal terms, cancellation terms, delivery methods, support channels, refund rules, output formats, integrations, and product limitations. Those terms apply to the applicable Product.
2. PRODUCT-SPECIFIC TERMS CONTROL FOR PRODUCT DETAILS
If product-specific terms conflict with this addendum or the general Avenrow Labs Terms of Use, the product-specific terms control only for the applicable Product and only for the conflicting product-specific detail.
3. ACCOUNTS AND ACCESS
Some Products require an account. You are responsible for maintaining account security and for all activity under your account. We may limit, suspend, or terminate access if required for security, billing, abuse prevention, legal compliance, or policy enforcement.
4. DIGITAL PRODUCTS AND OUTPUTS
Products may provide software access, generated outputs, downloadable files, formatted documents, scripts, prompts, stories, audio files, reports, templates, or other digital materials. You are responsible for reviewing, testing, validating, and deciding whether to use any output or digital material.
5. PRODUCT RESULTS
Unless a product-specific written agreement expressly states otherwise, we do not guarantee any particular result, including employment outcomes, hiring outcomes, publication outcomes, business outcomes, customer outcomes, legal compliance, audio compatibility, platform acceptance, telecom acceptance, marketplace acceptance, revenue, savings, or performance.
6. SUPPORT
Product support may be provided through support@avenrowlabs.com, in-product support, documentation, or product-specific support channels. Unless product-specific terms state otherwise, support is provided at our discretion and does not guarantee any response time, resolution time, uptime, maintenance level, or feature availability.
7. PHYSICAL FULFILLMENT
If a Product offers physical delivery or fulfillment of digital materials, the applicable product page or checkout terms may provide additional shipping, delivery, return, replacement, and fulfillment terms. Customized, generated, printed-on-demand, or made-to-order items may not be returnable except where required by law or expressly stated in product-specific terms.
8. PRODUCT CHANGES
We may modify, add, remove, suspend, replace, or discontinue Products or features at any time, subject to applicable law and any product-specific written commitments.
9. CONTACT
Product support: support@avenrowlabs.com
Refunds and billing: refunds@avenrowlabs.com
Legal notices: legal@avenrowlabs.com